Standard Call Logging
Up to 400 Users
TIM Plus is a simplified version of our TIM Enterprise product. It focuses on the needs of small to medium enterprises. It provides a single, unified management and reporting interface for up to 400 users on up to five PBXs.
Maximum 400 Users
Maximum 5 PBX's
Fixed Directory Hierarchy
Enterprise Call Logging
TIM Enterprise is an award-winning call logging and analytics package, designed specifically for larger organisations. It's a true enterprise solution, allowing you to handle the more complex call routing and handling often found only on larger or more complex sites.
Unlimited Directory Hierarchy
Call Logging ?
Every time a phone call is made to or from your organisation, a tiny log containing information about the call is produced by your telephone system.
Call logging is the collection and interpretation of these logs and the subsequent statistical presentation and reporting of them.
Advanced reports on Plus/Enterprise allow you to drill though complex data in seconds, translating it into invaluable business information.
Reports contain clear intuitive graphs that quickly summarise call patterns.
Accessible through any standard web browser
All interactive reports, live statistics and voice recordings are accessible through any modern web browser from any device with no need for additional client software.
Design your own live display boards.
With up to the second call statistics in a visual wallboard style display.
Schedule reporting and email alerts
All reports can be automatically scheduled to email, daily, weekly, monthly.Email alerts can be set up to trigger as soon as a call goes above a certain duration, cost or to a particular number
Log and record calls from a single phone system with a handful of extensions, to a global infrastucture of hundreds of PBX's with tens of thousands of users.
|Runs As Windows Service||YES||YES|
|Database||Native||MySQL, MSSQL, Native|
|Call Recording Upgrade Option||YES||YES|
|Advanced Filters On Reports||NO||YES|
|Advanced Filters On Wallboards||NO||YES|
|Concurrent User Access||Unlimited||Unlimited|
|Report Delivery Methods||Email, File||Email, File, FTP, HTTP Post|